Terms of Service

By engaging the services of The Closing Concierge (hereinafter referred to as "the Company"), you, the agent, broker, or representative (hereinafter referred to as "the Client"), agree to comply with and be bound by the following Terms of Service:

  1. Submission of Contracts
    The Client agrees to initiate each transaction by using the 'Open Transaction' link on the Company's website and to submit all contracts, addenda, and other transaction-related documents via email or other electronic methods. All submissions are subject to the Terms of Service and Privacy Policy, which the Client acknowledges and accepts upon submission.

  2. Payment for Services
    The Client acknowledges and agrees that payment for services rendered by the Company shall be made through the title or escrow company handling the transaction. The transaction coordination fees are $550 for single-sided transactions and $650 for dual-sided transactions. Payment will be due and payable at the closing of the transaction and will be deducted from the proceeds of the transaction or otherwise disbursed in accordance with the terms of the escrow instructions, unless otherwise agreed upon by the Company and the Client.

  3. Non-Sale of Property
    In the event that the property subject to the real estate transaction does not sell, the Company shall not be entitled to any fees or compensation for services rendered. The Client will not be obligated to make any payments to the Company in the event of a failed transaction, provided that the property sale does not close for any reason.

  4. Modification and Termination
    The Company reserves the right to modify or amend these Terms of Service at any time, with such modifications or amendments becoming effective immediately upon the receipt of a new contract by the Client. The Client agrees to regularly review these Terms of Service to ensure continued compliance. Furthermore, the Client may terminate the engagement at any time, subject to any fees or obligations incurred prior to termination, which shall remain due and payable.

  5. Indemnification
    The Client agrees to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, representatives, and subcontractors from any claims, damages, liabilities, losses, costs, or expenses arising from errors, delays, or failures made during the transaction. This includes, but is not limited to, issues such as inaccuracies in handling documents, delays in meeting closing deadlines, or miscommunications during the coordination of closing procedures.

  6. Governing Law and Dispute Resolution
    These Terms of Service shall be governed by and construed in accordance with the laws of California, where the Company is headquartered. Any dispute arising from or related to these Terms of Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, and the venue for any such arbitration shall be located in the State of California.